Customer service Return

How does return work?

You can return the items within 30 days. The costs for returning are for your own account.

Register your return via this link

Condition :

- Item must be undamaged
- Item must be unused
- In original packaging if possible
- Completely complete

The entrepreneur reimburses all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the cancellation. Unless the entrepreneur offers to collect the product himself, he may wait to pay back until he has received the product or until the consumer demonstrates that he has sent back the product, whichever is the earlier. The entrepreneur uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The reimbursement is free of charge for the consumer.