TERMS AND CONDITIONS
The general terms and conditions of sale detailed below govern the contractual relations between the user of the website MIGHTYwatches.com part of WATCH SHOPS EUROPE B.V. (hereafter referred to as the User or You) and the trade name MIGHTYwatches.com, belonging to the company Watch Shops Europe B.V..
These general terms and conditions of sale are the only ones applicable and replace all other conditions, unless previously agreed otherwise in writing. MIGHTYwatches.com reserves the right to modify the terms and conditions at its discretion, therefore you should reread them each time you visit MIGHTYwatches.com (hereafter referred to as The Website). You may object to these modifications when they are published online and they do not apply to previously agreed contracts. Each sale on the Website is governed by the general terms and conditions applicable on the date of the order. We understand that by confirming your order, you have read and unreservedly agree to our general terms and conditions of sale.
By accessing the Website, you agree to comply with the General Terms and Conditions as well as by the Conditions of Use herein.
ARTICLE 1 - PRICES
1.1 - Our product prices are shown in EURO and include all taxes (VAT + other taxes).
1.2 - In the event of an order to a country outside of metropolitan The Netherlands, possible customs charges or local taxes will be the responsibility of the recipient.
1.3 - All orders, regardless of the country of origin, must be paid in EURO.
1.4 - MIGHTYwatches.com reserves the right to modify its prices at any time, however, the products will be charged based upon the rates in force at the time of registering your order, subject to availability.
1.5 - The products remain the property of MIGHTYwatches.com until payment is made in full.
ARTICLE 2 - ORDERS
Customers can order on the Internet via the website www.MIGHTYwatches.com .
MIGHTYwatches.com reserves the right to cancel or decline any customer order if there are any disputes regarding payments for prior orders or which would, in their opinion, represent a risk.
ARTICLE 3 - CONFIRMATION
You state that you have read and agree to the General Terms and Conditions of Sale before placing your order. Therefore, your order confirmation is acceptance of the General Terms and Conditions of Sale.
Unless proven otherwise, the data recorded at MIGHTYwatches.com is proof of all the transactions placed between MIGHTYwatches.com and its customers.
For payments by transfer, the order will remain valid for 7 days. If we have not received the transfer within 7 days from the date of order confirmation then the order will be cancelled.
ARTICLE 4 - AVAILABILITY
Our products and prices are valid as long as they are shown on the website, while stocks last. For the products which we do not stock in our warehouse, our offers are subject to the availability with our suppliers.
In the event that a product becomes unavailable after you have placed your order, we will contact you by email as soon as possible. Your order will be cancelled automatically and if your bank account has been debited, you will be refunded within 20 days.
For payments by transfer, in the event that all or part of the order is unavailable then MIGHTYwatches.com will credit the customer’s bank account within thirty days at the latest from the customer’s payment.
ARTICLE 5 - DELIVERY
MIGHTYwatches.com provides free delivery.
We will deliver your products at the delivery address you indicated at the time of your order. The times indicated are the usual times for handling and delivery. The average time is between 2 and 4 working days. MIGHTYwatches.com, the Post or TNT will not be held responsible for delays in delivery or for undelivered items in the event that the customer has not indicated a full and correct delivery address. There will be a charge of EUR5 for each returned package which could not be delivered due to missing information in the delivery address.
In the event that items are delivered on different days due to their availability, the delivery time indicated is based on the longest time. However, MIGHTYwatches.com reserves the possibility to charge for delivery. Handling and shipping costs will only be charged for one shipment. MIGHTYwatches.com cannot be held responsible for the consequences caused by transportation delays. All orders which are not sent within 30 days following the order will be cancelled, unless otherwise specified and stated in the offer for sale.
You will be contacted by email in case of delay.
For payments made by bank card, the delivery time is about 2 to 4 working days, the delivery time indicated is the average time for the handling and delivery of products sent to the UK.
For payments made by transfer, the order will be processed once the transfer has been received. Consequently, in these cases the delivery times apply from the receipt of the payment and, therefore, could be different from those mentioned when you placed your order.
Upon receiving your order, we recommend that you check the condition of the order in front of the delivery person. We can only handle your complaint if it is mentioned in writing at the time you receive your package. If necessary, we recommend that you inform MIGHTYwatches.com of any defects within 24 hours if you received your order on a working day, and the following Monday if you received it on a Saturday. Beyond this time, MIGHTYwatches.com will not be held responsible for irregular deliveries.
ARTICLE 6 - SECURE PAYMENTS
You can pay for your purchases:
- By bank card: MasterCard, Visa and other debit cards.
- By transfer within 7 days.
MIGHTYwatches.com must receive your transfer within 7 days, if we do not, then we can no longer guarantee the availability indicated at the time of the order. MIGHTYwatches.comwill notify the customer of the new delivery time, if necessary.
Account name: Watch Shops Europe B.V.
SWIFT/BIC CODE: RABONL2U
- By PAYPAL
Please note: In accordance with our commitment to secure payments, MIGHTYwatches.com runs a background check on the information collected when an order is registered.
We take this procedure in our fight against Internet payment fraud and to help protect all our customers.
ARTICLE 7 : SECURITY
We use a security system on our website:
We use the ePDQ platform (Barclays) SSL encryption process, but we have also made all of our scrambling and encryption processes more secure to protect all of your personal payment information as effectively as possible.
Since 1 October 2008, English banks have implemented the ‘3D Secure’ protocol in order to ensure that customers placing orders on the Internet have the best security possible when making payments on the Internet.
Therefore, MIGHTYwatches.com has taken action against fraud in collaboration with the Banque Populaire in order to protect its customers from all fraudulent use of their bank cards. Therefore, when making your payment online you may be redirected to enter in a security code which will have been sent to you by your bank.
This means that you will still have to enter your card number, expiration date and CSC number but after you have entered this information you will be redirected to your bank’s website which will require additional information from you. Please note that each bank is able to choose its own identification methods, it is in your interest to find out more information from your bank.
ARTICLE 8 : RIGHT OF WITHDRAWAL
With MIGHTYwatches.com you have thirty (30) clear days to return a product which you are not satisfied with, except in the following cases: personalised watches or orders from our partners (any order which was not placed directly through the website www.MIGHTYwatches.com), in these cases you will have seven (7) clear days to return your product. This period starts when your package is delivered. This right of withdrawal is without penalty. If you would like to make a return, we advise you to make your request through your customer account so we can allocate a return number to you.
This right of withdrawal is only accepted for products in their original, full state (packaging, accessories, instructions, etc). Items which are returned scratched, incomplete, damaged, broken or dirty by the Customer are not accepted or refunded. We will send your product back to you in approximately 7 days, at your expense. This time will begin from the day when the order is received by MIGHTYwatches.com. You may fill in your return authorisation form at your customer account.
In the event that you forget to include the case with your return, we will charge a repackaging fee of EUR10.
We strongly recommend that you indicate the return number on your package. You will be allocated this number once you have filled in the return form which is available on the website. We advise you to return the merchandise by recorded delivery (without acknowledgement of receipt) or by tracked delivery and if necessary to insure it to the product’s market value with the delivery service. This is necessary in case they damage or lose the merchandise. This insurance is the responsibility of the Customer and will not, under any circumstances, be refunded by MIGHTYwatches.com.
Pursuant to Art. L. 121-20-2, the right of withdrawal may not be exercised for products which have been designed or clearly personalised to the customer’s specifications (special fittings other than the sizes indicated on the website, engraving, cutting or any other personalisation). Therefore, we will not accept any returns for personalised and/or engraved products. We advise you to carefully check your order before confirmation. You cannot cancel the order once it has been confirmed.
Returns should be sent in their original packaging, complete (accessories, instructions, case, etc) and in good condition to:Watch Shops Europe B.V. Melkrijder 9c 3861 SG Nijkerk The Netherlands.
ARTICLE 9 - REFUNDS
In the event of a product refund referred to in Article 8, the payment will be made within 30 days from when we receive the product.
But only if the product is returned within fourteen days from when it was delivered to you. The customer will automatically receive a credit note which he/she may use, or not, within 3 months after it has been issued. If the customer does not wish to use his/her credit note, he/she may request a refund for it within 30 days after the issue of the credit note. For payments made by bank card the refund will be credited to your bank account. For any other payment method the refund will be made by bank cheque, made payable to the customer who placed the order and sent to his/her billing address. Cash on delivery is not accepted under any circumstances
In the event that the product is returned between the fourteenth and thirtieth day, the refund will only be in the form of a credit note. No refunds will be made.
Any order made with a non-refundable credit note will not be refunded. A new credit note will then be allocated.
The shipping costs for the order will not be refunded if the final total of the order is less than EUR60.
ARTICLE 10 - DELIVERY TIMES
The average delivery time for TNT is 24 to 48 hours from it leaving the MIGHTYwatches.com warehouse.
This delivery time is a guideline only.
Any possible overrun in the delivery time will not entitle the Buyer to compensation, discounts or cancelation of the order.
In the event that the delivery is delayed beyond the initial fixed date, the Buyer should inform MIGHTYwatches.com in writing (by post or email) so that MIGHTYwatches.com can investigate the issue with the TNT.
An investigation with the carrier can take up to 30 working days. If the product is found during this time, it will be immediately forwarded on to the Buyer’s address or to the recipient indicated on the order form.
However, if the ordered product is not found by the end of the 30 day investigation, MIGHTYwatches.com will resend the product, at its own expense, or refund the order.
ARTICLE 11 - CUSTOMER SERVICES DEPARTMENT
If you require any information or have any questions, send us an e-mail; info@MIGHTYwatches.com .
ARTICLE 12 - INTELLECTUAL PROPERTY
All text, comments, work, illustrations and images reproduced on the website MIGHTYwatches.com are reserved under the droit d'auteur (French copyright law) and intellectual property law worldwide. As such and in accordance with the provisions of the Code de la Propriété Intellectuelle (French Intellectual Property Code), they are only for private use, subject to different or more restrictive provisions of the Code de la Propriété Intellectuelle. Any full or partial reproduction of the website MIGHTYwatches.com is strictly forbidden.
ARTICLE 13 - RESPONSIBILITY
The products offered comply with current European legislation. MIGHTYwatches.com cannot be held responsible in the event of non-compliance with the country’s legislation where the products are delivered. It is your obligation to confirm with your local authorities if it is possible to import and use the products or services which you intend to order.
The photos are provided for illustration purposes only. Please refer to the description of each product to find out its specific functions and if you have any doubts or would like more information then do not hesitate to contact us.
MIGHTYwatches.com cannot be held responsible in the event of errors between the product specifications and the picture and/or the conditions of sale.
In the event of hypertext links to other websites from MIGHTYwatches.com, we will not be held responsible for the content of the information on these websites once you have clicked on these links.
In the event of business purchases, MIGHTYwatches.com does not accept any responsibility for any indirect