Customer Service Privacy Statement

PRIVACY POLICY

We do not disclose, rent or lease any information submitted to us to 3rd parties for marketing purposes, except as stated in this policy. We do not use any of your data for any reason, except as stated in this policy, but to successfully ship your order to you. You have the option to sign up for an account in the checkout process. This means that your user data is stored on our servers. 


We may, sometimes, employ 3rd party companies for marketing purposes. In these cases, we may pass your name and email address on to a trusted 3rd party provider. Examples include sending e-mail newsletters, feedback requests and analysing data. The companies involved will not sell or lease your data, and will not market to you themselves. We make extensive efforts to ensure that any provider who receives your details operates a secure privacy policy so that your details will not be redistributed.

We store your name, address and telephone number if you register for an account with us. This is optional, but enables you to place further orders without having to enter your details again. Your details are also stored in relation to unregistered orders.

We do not store your credit card information. It is processed over a secure SSL/256 bit encryption system which goes through the payment provider Sagepay. We do not handle or store this data, therefore it cannot be 'hacked' from our servers. Watch Shop staff do not have visibility of credit card numbers.

Optionally, you can supply us with a telephone number when ordering. This is generally only used if we are unable to contact you via email.

If you wish, you can contact us to have your profile deleted at any point in time.

All sensitive information is processed over a secure servers.

We do not send marketing emails to random personal email address (spam), however from time to time we may send newsletters and special offers to registered customer email addresses. All of which include a facility for you to unsubscribe from such service by clicking on the link at the bottom of every newsletter sent. You can unsubscribe from our newsletter using this process anytime. To subscribe for the newsletter, you must opt in. Either in the checkout, or elsewhere on the site.

During the checkout process we may temporarily store your email address. This is not used for marketing purposes unless you opt into the newsletter. We may send you follow up email(s) if you do not complete the checkout process to remind you of the items in your cart for future reference and allow you to complete the purchase more easily.

All of our data collection and storage conforms to the requirements of the Data Protection Act, 1998.