We ship daily on business days from Monday to Friday. If you placed your order before 16 o’clock and the product is in stock, it will be shipped on the same day.

  • Where is my order?

    We send almost everything by parcel post with DPD and PostNL. As soon as your order is processed and ready for shipment, you will receive an email containing the track & trace information so you can follow your package. In case you don’t receive the package within a few days, contact us so we can check whether we can determine what the cause might be.

  • What are the shipping costs?

    Costs are determined by the size and weight of the product. The exact shipping cost will be indicated on the product page. See a list below.

    Country < €99,- Small Products < €99,- Big Products Delivery Time *
         
    Austria € 2,95 € 24,95 2-3 Working Days
    Belgium € 2,95 Free Shipping ! 1-3 Working Days
    Denmark € 2,95 € 19,95 2-3 Working Days
    France € 2,95 € 19,95 2-3 Working Days
    Germany € 2,95 Free Shipping ! 1-3 Working Days
    Italy € 2,95 € 19,95 3-5 Working Days
    Luxembourg € 2,95 € 19,95 2-3 Working Days
    Netherlands € 1,95 Free Shipping ! 1-2 Working Days
    Spain € 2,95 € 19,95 3-5 Working Days
    United Kingdom € 2,95 € 19,95 2-3 Working Days

    * suspected delivery time only when the product is in stock

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